Privacy policy

Biçikleta Pasioni Im, Rruga Hasan Alla, 1060 Tirana, Albania

What we collect

• When you contact us by WhatsApp, phone, email or the contact form, we receive the details you send us, such as your name, phone number and message.
• When you book a rental or a tour, we use your details only to arrange and confirm your booking.
• Like most websites, this site and our hosting provider may record technical data such as your IP address, browser and pages visited, to keep the site secure and working.

How we use it

• To reply to your questions and handle bookings and orders.
• To improve our website and services.

Sharing

We do not sell your personal data. We share it only with services needed to run our business (for example our website host or messaging apps you choose to use to contact us), or when the law requires it.

WhatsApp and Instagram

If you contact us through WhatsApp or Instagram, those services process your messages under their own privacy policies.

Your rights

You can ask us to see, correct or delete the personal data we hold about you. Contact us at bicikletapasioniim@gmail.com.